Shipping policy

Thank you for shopping with [CLOSETIK]. We are committed to delivering your order as quickly and safely as possible. Please read our Shipping Policy to understand how we process and ship orders.

Order Processing

All orders are processed within [NEXT DAY] after payment confirmation.

  • Orders are processed only on business days.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • During sales, festive seasons, or periods of high demand, processing times may be slightly longer.

Once your order has been processed, it will be handed over to our shipping partner for delivery.

Shipping Methods

We offer the following shipping options, subject to availability and your delivery location:

  • Standard Shipping

  • Express Shipping (where available)

The shipping method available for your order will be displayed during checkout.

Delivery Timeframes

Estimated delivery times are as follows:

  • Standard Shipping: [3 TO 4 BUSINESS DAYS]

Delivery times are estimates and begin after your order has been processed and dispatched.

Please note that deliveries to remote or rural locations may require additional time.

Shipping Costs

Shipping charges are calculated during checkout and will be displayed before you complete your purchase.

Any applicable shipping charges will be clearly shown before payment.

Order Tracking

Once your order has been shipped, you will receive a confirmation email and/or SMS containing:

  • Your order confirmation

  • Tracking number

  • Courier partner details

  • Tracking link (where available)

Please allow for tracking information to become active after your order has been dispatched.

Delivery Issues and Delays

While we strive to deliver every order within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control, including:

  • Weather conditions

  • Public holidays

  • Natural disasters

  • Transportation or logistics disruptions

  • Government restrictions

  • High order volumes during promotional periods

If your order is significantly delayed, we will make reasonable efforts to keep you informed.

If a delivery cannot be completed because of an incorrect shipping address, an unavailable recipient, or repeated failed delivery attempts, additional shipping charges may apply for re-delivery.

If your package arrives damaged, appears to have been tampered with, or is missing items, please contact us as soon as possible so we can investigate and assist you.

Need Help?

If you have any questions about your order or shipping status, please contact us:

[CLOSETIK]
Email: [closetik52@gmail.com]

Our customer support team will be happy to assist you.